Privacy Policy

XPurse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, including our web dashboard, Telegram bot, and all related services (the "Services"). By accessing or using XPurse, you consent to the practices described in this policy.

We collect information you provide directly, including your name, email address, phone number, date of birth, and government-issued identification documents for KYC verification. We also collect transactional data such as wallet balances, payment history, and card usage. Additionally, we automatically collect device information, IP addresses, browser type, operating system, and usage analytics to improve our Services and ensure security.

Your information is used to provide and maintain our Services, process transactions, verify your identity (KYC/AML compliance), prevent fraud and unauthorized activity, communicate important updates, personalize your experience, comply with legal and regulatory obligations, and improve our platform through analytics. We do not sell your personal data to third parties for marketing purposes.

We implement industry-standard security measures to protect your information, including AES-256 encryption for sensitive data at rest, TLS 1.3 for data in transit, multi-signature wallets for cryptocurrency storage, regular security audits and penetration testing, and role-based access controls for internal systems. Despite our efforts, no method of electronic transmission or storage is 100% secure.

XPurse integrates with trusted third-party providers to deliver our Services, including Stripe and Paystack for payment processing and virtual card issuance, blockchain networks for cryptocurrency transactions, cloud hosting providers for infrastructure, and analytics tools for platform improvement. These providers have their own privacy policies. We share only the minimum information necessary.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict certain processing activities; request data portability in a machine-readable format; withdraw consent at any time; and lodge a complaint with a data protection authority. Contact us at support@xpursepay.com. We respond to verified requests within 30 days.

We retain your personal information for as long as your account remains active and as necessary to fulfill the purposes outlined in this policy. Transaction records and KYC documents are retained for a minimum of 5 years after account closure, as required by applicable financial regulations. Anonymized and aggregated data may be retained indefinitely for analytics.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of the Services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection team at support@xpursepay.com or via our Telegram support bot at @XPursePay_Bot. For formal privacy-related inquiries, written correspondence may be directed to our registered business address.